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Privacy Policy

Last Updated: January 2025

HUBFLOW PTE. LTD. (Registration No. 202544621H) ("HUBFLOW", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title
  • Technical Information: IP address, browser type, operating system, and device information
  • Usage Data: Pages visited, time spent on pages, and navigation patterns
  • Communication Data: Information from your inquiries, support requests, and correspondence
  • Business Information: Project requirements, technical specifications, and business needs

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our software development services
  • To communicate with you about projects, updates, and service offerings
  • To respond to your inquiries, support requests, and provide customer service
  • To send you technical notices, updates, security alerts, and administrative messages
  • To analyze usage patterns and improve our website and services
  • To comply with legal obligations and protect our rights and interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business
  • Legal Requirements: When required by law, regulation, legal process, or government request
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets
  • With Your Consent: When you have given explicit permission for specific disclosures

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate or incomplete personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data
  • Request deletion of your personal data, subject to legal requirements

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HUBFLOW PTE. LTD.
160 Robinson Road, #14-04
Singapore 068914
Email: contact@hubflow.in